We accept a wide range of payment methods commonly used in Europe. Our payment options include credit cards, debit cards, bank transfers, and other popular electronic payment methods, providing our customers with convenient and secure choices for their transactions.

Our Natural Ambergris comes from the stunning coastal areas of the Bahamas, specifically the picturesque strips along the North Atlantic Ocean.

We offer express fast shipping to all of Europe, with delivery times ranging from one to two days.

Each piece is carefully wrapped in a piece of cloth, followed by a layer of aluminum. It is then placed in a plastic box with a breathing hole and finally packaged in a cardboard box. This meticulous packing method ensures the preservation of quality by protecting the ambergris from light, external factors, and shocks during transportation

To maintain its quality, store the ambergris in a cool, dark place. Avoid exposure to light and humidity. Following the provided packing guidelines will ensure the ambergris remains in optimal condition.

We specialize in one type of Ambergris, which is White Ambergris. It is of high quality, featuring a robust aroma attributed to careful storage in a room without light and humidity at a moderate temperature. Our focus on this singular type guarantees consistency and excellence in every

In our warehouse, we maintain the quality of Natural Ambergris by storing it in a controlled environment, free from light and humidity, and at a moderate temperature. This ensures that the product retains its unique characteristics until it reaches our customers.

Our company's mission is to provide high-quality products and exceptional customer service to our valued customers.

Wir verkaufen eine Vielzahl von Produkten, die sorgfältig mit natürlichen und nachhaltigen Zutaten hergestellt werden. Unsere Produktpalette umfasst Kerzen aus Sojawachs, Bienenwachs und Olivenölwachs, die alle vegan und frei von schädlichen Chemikalien oder synthetischen Duftstoffen sind. Wir sind stolz darauf, umweltfreundliche Alternativen anzubieten, die sowohl für Sie als auch für die Umwelt sicher sind. Unser Engagement für Nachhaltigkeit bedeutet, dass wir niemals Inhaltsstoffe tierischen Ursprungs verwenden oder an Tieren testen, und alle unsere Produkte sind frei von jeglichem Schimmer oder Glitzer, was eine saubere und natürliche Ästhetik gewährleistet.

We are pleased to offer customized candles tailored to your preferences. Simply select the shape you desire and get in touch with us to specify the scent and color you prefer. We will promptly provide you with a response and there are no additional fees involved. You will receive your desired candle, with your preferred scent and shape, at no extra ,

Please note that delivery times for customized candle orders may differ from our regular orders. While website orders typically take 1 to 3 workday to arrive, custom candle orders may take 3 to 7 workday to process and ship. We appreciate your patience and understanding as we create a unique and personalized candle just for you.

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

You can contact our customer service team by phone, email, or through the contact form on our website , or with the Pop-up Button down in the left side of the website

You can place an order on our website by adding items to your cart and checking out. or you can contact us to help you with your order

We accept Visa, Mastercard, American Express, and PayPal ,Maestro eps-Überweisung ,Klarna Pay Later, Sofort , Apple Pay , bank trtransfer

We occasionally offer discounts and promotions. Please sign up for our newsletter or follow us on social media to stay updated.

You may be able to cancel or modify your order before it has been shipped. Please contact our customer service team as soon as possible for assistance.

Processing times vary depending on the product and shipping method selected. Please refer to the product description or contact our customer service team for more information.

Yes, you can ship to a different address by entering the address during checkout.

Please contact our customer service team within 7 days of receiving your order if it arrives damaged or defective. We will work with you to resolve the issue.

We offer free standard shipping on orders over 50€

Please contact our customer service team within 7 days of receiving your order if you receive the wrong item or size. We will work with you to resolve the issue.

You can leave a review for a product by visiting the product page and clicking the "Write a review" button.

If you have a question that isn't listed here, please contact our customer service team for assistance. We are happy to help!